http://josephbutson.com/home/nfblog Software Best Practices and Business Process Analysis Mon, 29 Mar 2010 01:36:17 +0000 http://backend.userland.com/rss092 en Thanks for visiting my site! I am a Management Consultant with over 20 years experience in both the private and public sector. I have subject matter expertise in the banking, trust, insurance and securities sectors. My engagements typically focus on improvement and innovation in service or product delivery. The focus is usually ... http://josephbutson.com/home/nfblog/?p=20